Sisulizer Purchase Information

What do I get if I order Sisulizer?

You will get a serial number by email that you will use to convert the download version of Sisulizer in your licensed Sisulizer edition.

No dongle is required to use our software for localization and translation!

How to order my Sisulizer license?

Instant Delivery

We use the share-it! registration service to offer a wide range of payment methods and instant delivery 24/7.

You can pay with major credit cards e.g. VISA, MasterCard, American Express, Diner's Club, Switch and Solo.

Depending on your country, other payment options may be supported by share-it!, i.e. bank/wire transfer to a local bank account, or mail in a check. share-it! accepts purchase orders from major companies and government institutions through mail and fax.

Purchase Orders

As a corporate client, you can generally order using a purchase order. Unfortunately, we are unable to accept purchase orders from private customers. In Japan Sisulizer is exclusively distributed by ActivePoint.

Insight

Sisulizer products are listed at Insight, an international operating single source provider of IT products and services. If you are already a purchase order customer of Insight (outside Japan) it might be convinient for you to also order Sisulizer from one of their worldwide offices. Insight serves clients in 170 countries of the world.

ShareIt

Please mail or fax share-it! your official order on company letterhead. Please include the following information so ShareIt can process your order more quickly:

• The product name and the specific product ID
  Sisulizer Personal - 300066589
  Sisulizer Professional - 300066590
  Sisulizer Enterprise - 300066585
• The requested quantity
• The name the product will be licensed to
• Your billing address and your delivery address, if different
• Name, phone and fax number of the contact person for your order
• The e-mail address to which the order confirmation and invoice should be sent, and your e-mail delivery address, if different
• The requested billing currency

If you include all of the required information, your order can be processed immediately by share-it!'s customer service team.

• Customer Service USA
  (Language: English)

  share-it!
  9625 West 76th Street, Suite 150
  Eden Prairie, MN 55344, USA

  Phone: +1 952 646-5747 (for calls from outside the U.S.) or +1 800 903-4152 (for calls within the U.S.)
  Fax: +1 952 646-4552

• Customer Service Germany
  (Languages: German/English/French/Italian/Spanish/Portuguese)

  share-it! - Digital River GmbH
  Vogelsanger Str. 78
  50823 Cologne, Germany

  Phone: +49 221 31088-20
  Fax: +49 221 31088-29

For additional questions please check ShareIt customer center for details.

Volume License Price sheet

All prices are in Euro.

European VAT: Licenses delivered to Germany or other European Union countries will be charged a 19% value-added tax (Mehrwertsteuer). No VAT will be charged to deliveries to other EU countries if a valid EU VAT ID is given in the order process.

Orders from Japan

Orders from Japan are exclusively handled by our Japanese partner ActivePoint. You can not use our shop system if you are ordering from Japan.

Sisulizer Satisfaction Guarantee and Return Policy

We are confident that our software will work for you. We back all of our products purchased directly from our online-shop with a money-back guarantee. If you are not completely satisfied with your purchase, Sisulizer Ltd & Co KG will gladly refund you the purchase price within 30 days of purchase.

Before you return Sisulizer

There are millions of different configurations of computers on the market and we do our best to keep up with them. If you have problems running the software, the answer may be a simple e-mail or forum post away. Our professional and trained support staff have a great deal of knowledge and are happy to help out when you need it.

Authorize your return

Before we can authorize a return, we require that you try resolving the problem with our support staff. If you have a support question, please visit our support forum. The developers of Sisulizer join the forum and try to solve any problem as soon as possible.

If we cannot solve your problem, we would be happy to refund your order.

Non-profit organizations

We offer a 40% discount for non-profit organizazions. Please contact us with your url so that we can send you a promotion code that you can use during ordering process. If you want to teach localization with Sisulizer in a school, college or university please check our class-room license offer.

Updates, Upgrades and Crossgrades

All minor updates are free. Please use the Search for Update option in Sisulizer or during installation to check if you have the most recent version.

Release upgrades (e.g. version 1.x to version 2.x) will be available for about 35% of the full license price.

If you purchased Sisulizer 30 days before an upgrade (e.g. version 1.x to version 2.x) then your upgrade will be free of charge. Please contact us with your full purchase info to get your free serial.

If you purchased Sisulizer 31 to 90 days before an upgrade please contact us with your full purchase info for a discount code.

If you switch from some other software localization tool to Sisulizer please contact us with the name of the product you are currently using for a cross-upgrade offer.

System Requirements

Free Class-room licence

If you teach localization at a school, college or university, we have the ultimate bargain for you: We offer free class-room licenses for up to 30 students plus professor. Contact us: sales (at) sisulizer.com . Follow the link to see which universities are already teaching software localization with Sisulizer.

Member discounts

Sisulizer Ltd & Co KG is proud member of ASP, AISP, GALA, and OISV. For our fellows in these organizations we provide competitive discounts.

Members of ASP: Please check the member offers in the members only section, or ask sales (at) sisulizer.com for a coupon. Please provide your ASP number.

Members of OISV: Please check the member offers in the member discounts section, or ask sales (at) sisulizer.com for a coupon. Please provide your OISV number.

Members of AISIP: Please check the offers in the members discount table.

Members of GALA: Please check the offers in the members area.